Job Description

Essential Functions: Entry-Level Position Schedules shifts for caregivers, provides information to callers, answers phone calls, and performs various administrative functions.

• Answers telephone and provides information to callers or routes calls to appropriate associate, places outgoing calls. Greets visitors, determines nature of business, and refers visitors to appropriate individual.
• Routes incoming mail. Uses courier, U.S. mail, overnight mail, e-mail or facsimile machines to send documents as directed.
• Files correspondence and other records. Makes copies of correspondence or other printed material.
• Orders office supplies and forms for associates and communities.
• Assist in some HR Manager in some tasks
• Assists in obtaining and/or completing new hire documentation for new associates.
• May maintain associate personnel and community files.
• Assists in the recruitment, orientation and retention of qualified staff.
• Assist in scheduling caregiver and client needs
• Assist in some collection of timesheets and payroll matters
• May be involved in assisting in biometrics
• If we have a call off during work hours you would go to the shift if no one is available.

• Has some knowledge and experience, but not required in healthcare field
• High school diploma, Associate and/or College degree

* MUST BE A CNA

• Excellent communication skills, both verbal and written for multiple business purposes.
• Excellent negotiating skills.
• Excellent multi-tasking ability and effective organizational skills in order to meet short deadlines with finite resources.
• Excellent computer proficiency including the ability to utilize software programs for creating documents and data analyses.
• Pass federal and state required criminal and abuse background checks where required.

• Work is normally performed in a typical interior/office work environment.
• Ability to work flexible schedule (part-time or full-time)
• Physical activity is light requiring occasional lifting/carrying up to 20 lbs. or pushing/pulling small objects. Frequently walking or standing or sitting most of the time.

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