Job Description

Date posted: 07/11/2025 Requisition Number: 2025-57813 Business unit: Spectrum Business Location: Charlotte, North Carolina Areas of interest: Call Center, Outbound Telemarketing, Sales Position Type: Full Time STM200

Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career.

Do you thrive on the excitement of turning potential leads into loyal customers? As a B2B Sales Representative, Outbound on our SMB team at Spectrum, you'll drive business growth by promoting our Internet, Voice, Video, and Mobile services to new prospects and upselling existing customers. Your efforts will directly contribute to our success, offering you the opportunity to achieve significant earnings through performance-driven sales results. Join us in this dynamic and rewarding role and make a tangible impact on our organization and our customers' satisfaction.

What our B2B Sales Outbound Representatives Enjoy Most About the Role

• Enhancing the customer experience and maintaining high satisfaction levels. 
• Cold calling and selling Charter products to new and existing prospects, consistently exceeding sales quotas. 
• Meeting activity targets, including calls, follow-ups, quotes, and sales conversions, while effectively managing leads. 
• Promoting the value of our products and informing prospects about pricing and competitive advantages. 
• Ensuring accurate database information and handling prospects with professionalism. 

Working Conditions

• Normal office environment.

Required Qualifications

Education

• High school diploma or equivalent; further education in sales or business is a plus

Experience

• 2+ years in a call center or 1+ year in sales or marketing

Technical Skills

• Proficiency with CRM software and call center technology 
• Knowledge of telecommunications products and services 
• Proficient in MS Office applications

Skills & Abilities

• Strong communication skills in English (verbal and written) 
• Proven sales success and goal-oriented mindset 
• Excellent negotiation and persuasion skills 
• Ability to work independently in a fast-paced environment 
• Strong multitasking and organizational abilities 

Preferred Qualifications

• 1+ Experience in B2B sales, especially in telecommunications or cable and familiarity with ICOMS, CSG, or similar billing software 
• 2+ years in customer service and/or telecommunication sales 
• Degree in business, marketing, or a related field 

STM200 2025-57813 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Job Tags

Full time, Local area,

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