Job Description

Overview:

iCoreConnect (NASDAQ: ICCT) added a market-leading cloud-based, Software-as-a-Service (SaaS) and technology company focused on increasing workflow productivity and customer profitability is looking for a Billing and accounts Receivable Specialist to join our Accounting team at our headquarters in Ocoee, FL .

iCoreConnect is most notably known for innovation in solving healthcare business problems through our enterprise platform of applications and services. Our philosophy is built on a high level of customer feedback to more adeptly respond to the market’s needs. Our platform includes more than 80 agreements with state and regional healthcare associations across the U.S. 

Job Summary:

Our team thrives on the fast-paced environment expected at a growing, public company. In every position, we value the ability to collaborate, adapt, and innovate to make our overall business thrive.

The Billing and Accounts Receivable Specialist is responsible for efficiently and accurately generating, processing, and documenting customer files, reports, and payments. The position demands a high level of organizational and communication skills, as well as the ability to problem solve and help enhance accounting operations.

Duties/Responsibilities:

• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
• Creates invoices according to company practices; submits invoices to customers.
• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
• Drafts correspondence for standard past-due accounts and collections identifies delinquent accounts by reviewing files, and contacts delinquent account holders to request payment.
• Creates reports regarding the current status of customer accounts as requested.
• Researches customer discrepancies and past-due amounts with the assistance of the Controller and other staff.
• Collaborates with the Controller to reconcile accounts receivable on a periodic (at least bimonthly) basis.
• Assists in generating monthly billing statements based on the general ledger.
• Assists Controller in reconciling revenue accounts each month.
• Copies, files, and retrieves materials for accounts receivable as needed.
• Relays changes of information to appropriate employees.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
• Ability to operate related office equipment, such as computers, 10-key calculators, and copiers.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers.
• Excellent organizational skills and attention to detail.

Education and Experience:

• High school diploma or equivalent required; Associate or bachelor's degree in Accounting preferred.
• At least two years of related experience is required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Position:

• Hours: Full-time.
• Location: Ocoee, Fl.
• Work: In-office.

iCoreConnect creates responsive software for high compliance industries. We take a unique approach. Our team designs and continually innovates our software based on actual conversations with the people we serve. That’s how we empower our clients to achieve the efficiency, security and compliance they truly need, with the support they deserve. We work together to ensure the overall health and growth of the company through the individual success of every team member. We prioritize professional development and provide every opportunity for our team members to grow their skills and talents, and become even more effective.

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