Job Description

We are a fast-growing and innovative event marketing company known for delivering powerful, unforgettable experiences that connect brands with their audiences in meaningful ways. With a relentless commitment to service excellence, we’re expanding our team and looking for a Client Service Representative who is enthusiastic about client success and live events .

As a Client Service Representative , you’ll serve as the primary point of contact for clients and event attendees, helping to ensure a smooth, professional, and engaging experience from start to finish. If you're people-focused, highly organized , and thrive in a fast-paced environment, this is a fantastic opportunity to join a collaborative and creative team.

Key Responsibilities

• Act as the main contact for all client and attendee communications
• Respond promptly and professionally to inquiries, concerns, or requests
• Share accurate and detailed information regarding event logistics, registration, and schedules
• Build and nurture trust-based relationships with clients and stakeholders
• Deliver a friendly, solution-oriented approach to client interactions
• Collaborate with internal departments (events, marketing, operations) to ensure alignment and responsiveness
• Keep stakeholders informed of event changes, updates, and key milestones
• Maintain clear, consistent, and helpful communication across all channels

What We’re Looking For

• 1+ year of experience in customer service, client relations, or event coordination
• Background in event marketing, hospitality, or marketing services (preferred)
• Strong verbal and written communication skills
• Proven problem-solving ability and the confidence to make decisions under pressure
• Ability to manage multiple priorities and deadlines in a fast-paced setting
• Professional demeanor and a customer-first attitude
• Highly organized, detail-oriented , and comfortable using tools like CRM systems, email, and scheduling platforms

Why You’ll Love Working With Us

• Be part of a creative, people-first team making a real impact through events
• Work on high-profile brand campaigns and national activations
• Enjoy a collaborative and supportive environment where your ideas matter
• Gain access to career growth opportunities and ongoing development
• Competitive compensation and a team culture that values excellence and innovation

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