Customer Service Representative Job at Legacy Wealth Associates, LLC, Austin, TX

dldtekkvUWZpZEs0em44SGN6V050SWZOaFE9PQ==
  • Legacy Wealth Associates, LLC
  • Austin, TX

Job Description

Customer Service Representative
Remote | Legacy Wealth Associates

At Legacy Wealth Associates , our clients trust us with more than numbers—they trust us with their future. We’re looking for a Customer Service Representative who can bring clarity, empathy, and professionalism to every interaction.

This is a client-focused role where you’ll be part educator, part problem-solver, and part guide—helping families feel confident as they make important financial decisions.

Your Role in the Team

  • Be a dependable first point of contact for clients, offering friendly and solution-oriented support.

  • Communicate through phone, email, and virtual meetings to answer questions and resolve requests.

  • Translate complex information into simple, easy-to-understand explanations.

  • Keep accurate, detailed records of client conversations for seamless follow-up.

  • Proactively check in with clients to ensure they’re on track with their goals.

What You’ll Bring

  • Clear and confident communication skills, both written and verbal.

  • Ability to handle multiple priorities without losing attention to detail.

  • A calm, patient demeanor—even when navigating challenging situations.

  • Comfort working independently in a remote environment.

  • Customer service or administrative experience is a plus, but not required.

Why This Role Matters

Every conversation you have will directly impact someone’s financial journey. You won’t just be answering questions—you’ll be making people feel heard, supported, and prepared for what’s ahead.

Perks & Benefits

  • Flexible scheduling with fully remote work.

  • Health coverage options.

  • Retirement plan support.

  • Ongoing professional training.

  • Invitations to industry events and networking opportunities.

About Legacy Wealth Associates
We help families protect, grow, and pass on their wealth with confidence. Our approach is rooted in integrity, education, and long-term relationships. If you want your work to make a meaningful difference in people’s lives, we’d love to hear from you.

Job Tags

Remote work, Flexible hours,

Similar Jobs

State of Florida

ASSISTANT ATTORNEY GENERAL-DLA - 41000516 Job at State of Florida

 ...Requisition No:863615 Agency: Office of the Attorney General Working Title: ASSISTANT ATTORNEY GENERAL-DLA - 41000516Pay Plan: SES Position Number...  ...112.0455, F.S., Drug-Free Workplace Act. We hire only U.S. citizens and those lawfully authorized to work in... 

Department of Rehabilitation

MOBILITY EVALUATION SPECIALIST Job at Department of Rehabilitation

 ...The California Department of Rehabilitation (DOR) seeks a qualified and experienced Occupational Therapist to serve as a Mobility Evaluation Specialist within the Mobility Evaluation Program (MEP), Limited Term Position. Under the direct supervision of the MEP Program... 

Actalent

Analytical Chemist Job at Actalent

Job Title: Analytical ChemistJob DescriptionWe are looking for a detail-oriented and skilled Analytical Chemist to join our laboratory team. The successful candidate will be responsible for conducting chemical analyses of substances to determine their composition and concentration... 

Burdick Toyota

Auto Body Technician Job at Burdick Toyota

 ...family-owned multi-franchise dealership with over 80 years' experience in Central New York. We are currently seeking an experienced auto body technician for our busy shop. We have plenty of work as our body shop business continues to grow.Essential Functions:-Examine... 

Central Coast Home Health & Hospice

Office Nurse (RN or LVN) - Home Health San Luis Obispo Job at Central Coast Home Health & Hospice

 ...Central Coast Home Health and Hospice is a locally owned organization with an excellent reputation throughout the San Luis Obispo and...  ...growing and now seeking a Part time or Per Diem Office Registered Nurse (RN or LVN) to join our team in our San Luis Obispo location....