Hotel Server Job at DoubleTree by Hilton Harrisonburg, Harrisonburg, VA

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  • DoubleTree by Hilton Harrisonburg
  • Harrisonburg, VA

Job Description

Our popular restaurant is searching for servers with a welcoming smile and a positive customer service attitude to set the tone for our visitors' experience. In the restaurant, you will serve our customers by ensuring they are seated quickly, their orders are received, prepared, and delivered in a timely manner, and that tables are cleaned and ready for the next customers. Our servers are committed to providing a great customer experience to our visitors, and our ideal applicant maintains a cheerful and polite approach toward both guests and employees. If you love connecting with others and have a strong sense of responsibility, this job could be right for you. Now is the time to apply! Responsibilities:

  • Complete all restocking and cleaning duties by performing opening and closing side work as instructed
  • Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations
  • Participate in pre-shift and department meetings to gain a thorough grasp of all products, services, and facility activities
  • Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
  • Promptly seat guests when they arrive, take food and beverage orders, serve meals on time while accommodating any special requests
Qualifications:
  • This role requires a strong emphasis on putting the guest first and providing exceptional customer service
  • Prior food service industry experience is highly desired
  • Outstanding time management and organizational skills
  • Must have excellent communication and interpersonal skills with customers and coworkers
  • Possess a high school diploma or equivalent certification (GED)
About Company: The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.

Job Tags

Shift work,

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