Job Description

Job Title: Remote Insurance Verification Team Lead

Location: Fully Remote – All equipment provided

Eligible Areas: Candidates must currently reside near DFW TX to be considered.

Contract Length: Starting November 1st through mid-February 2026

Pay Range: $20.00 – $22.00/hr

Schedule: Full-time | Hours vary between 7AM–7PM CST / 8AM–8PM EST

Monday through Friday with occasional Saturdays as needed

About the Role:

Are you an experienced leader in the healthcare field looking to work from home? We’re hiring Remote Healthcare Team Leads to support a high-volume client in the healthcare sector during its busiest season. This is a great opportunity to make an impact with a top-performing organization focused on delivering outstanding service and support to patients across the country.

In this role, you’ll provide daily guidance, training, and performance monitoring for a team of remote Benefit Verification Specialists. You’ll be instrumental in driving productivity, maintaining service standards, and ensuring top-quality results are achieved on every interaction.

Key Responsibilities:

• Provide daily direction and workflow oversight for remote team members handling benefit verifications
• Deliver real-time coaching and performance feedback to ensure accuracy and efficiency
• Monitor productivity metrics and quality targets; intervene when benchmarks are at risk
• Support the training and onboarding of seasonal team members
• Identify challenges within the process and propose actionable solutions
• Escalate issues according to established protocols
• Foster strong communication and engagement across the team
• Assist with the development and refinement of training materials and documentation
• Promote a positive, results-oriented culture through active support and leadership

What We’re Looking For:

• 2+ years of healthcare experience in one or more of the following: specialty pharmacy, reimbursement, insurance verification, or medical office support
• 1+ year of experience in a supervisory or team lead role
• Experience in high-volume benefit investigations is highly preferred
• Comfortable leading a fully remote team
• High school diploma or GED required; bachelor’s degree preferred
• Strong organizational and multitasking skills
• Proven ability to communicate effectively, resolve issues quickly, and keep team members engaged
• Proficient in Microsoft Office Suite

This Role Could Be a Fit If You:

• Excel in high-energy, fast-paced environments
• Enjoy supporting others and helping a team hit their goals
• Have experience balancing quality and productivity in remote work settings
• Are adaptable, coachable, and solution-oriented

If you're ready to take your leadership experience to the next level with a company that values your skills and supports your growth — apply now! This is your chance to make a meaningful difference, all from the comfort of your home.

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