Job Description

Hilton Waikoloa Village is looking for Security Officers. Hawaii Island's only 62-acre property with 3 one of a kind outdoor swimming pools and 4-acres of protected lagoon. Enjoy fun perks such as Career growth and development PLUS discounted hotel room stays for you and your family WORLDWIDE!

In addition, you will find the Aloha spirit service throughout every corner of our property. Join us where we know that you’ll love being a part of Hilton, the best hospitality company in the world!

Shift Pattern: AM PM Overnight

Pay Rate: $22.00

Ideal candidate for this role will have: 

Full availability to work AM PM and Overnight shifts including weekends and holidays.

Ability to obtain a valid Hawaii Guard Card Certificate within 30 days of job offer.

Security officer experience

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

• Access to pay when you need it through DailyPay 

• Medical Insurance Coverage – for you and your family 

• Mental health resources including Employee Assistance Program 

• Best-in-Class Paid Time Off (PTO) 

• Go Hilton travel program: 100 nights of discounted travel 

• Parental leave to support new parents 

• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications* 

• 401K plan and company match to help save for your retirement 

• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount 

• Career growth and development 

• Team Member Resource Groups 

• Recognition and rewards programs 

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.

• Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.

• Promote safe work practices.

• Initiates preliminary investigations into incidents, as needed.

• Write reports and ensure accuracy of necessary documentation, as needed.

• Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner .

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.

• Integrity - We do the right thing, all the time.

• Leadership - We're leaders in our industry and in our communities.

• Teamwork - We're team players in everything we do.

• Ownership - We're the owners of our actions and decisions.

• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality

• Productivity

• Dependability

• Customer Focus

• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

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