Job Description
A typical day for this role will be assessing the backlog of tickets, triage and daily maintenance.
Logging on to system and going into ServiceNow and looking into SIRs - taking care of any tier 1 or tier 2 tickets and escalating as needed.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
1-3 years of experience as a SOC analystProactive
Driven
Good understanding of communication
Good taking direct feedback
...Join our James Beard Award winning team and have a chance to work with Chef Dominique Ansel. The Executive Pastry Chef role is responsible for managing the daily operations of our bakery and restaurant, including the selection, development and performance management of...
...for Rural Health, a recognition awarded to only 100 out of 1,366 critical access hospitals nationwide.Additionally, our Memorial Nursing and Rehabilitation Center was recognized as a Best Performing Nursing Home for both the 2022-2023 and 2023-2024 periods, placing in...
...fight over low-margin digital leads, we are building a dedicated Commercial Division focused exclusively on offline, relationship-driven... ...just "pour concrete"we act as technical advisors to property managers and facility directors, helping them manage their largest...
...clients* Be able to solve problems and resolve issues with customers* The ability to work with other animals (rabbits, guinea pigs cats) is a plus but not required* Must be punctual and reliableThe responsibilities of the Pet Groomer are as follows* Provide...
...The College of Business and Security Management (CBSM) at the University of Alaska Fairbanks invites applications for adjunct Homeland Security and Emergency Management instructors for the 2025-2026 Academic Year. Adjunct faculty teach undergraduate and graduate-level...